- By using any service or product offered by Xiliron, you confirm that you accept the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from accessing or using our services.
- We collect several types of information, including personal and behavioral data, as well as information voluntarily provided by you before or during your use of our digital platforms (including all language versions and subdomains). We will always notify you and request your consent before collecting such information.
- Any data we gather about how you interact with our services is used strictly for business purposes, such as improving our offerings and keeping you informed about relevant updates and new product releases.
Responsible Party
[Company Legal Name] (hereinafter referred to as “we,” “us,” or “Xiliron”) is responsible for the collection and processing of your personal information through the official website https://xiliron.com/.
Company Details:
- Legal Name:
- Registration Number:
- Registered Address:
- Email: [email protected]
- Phone:
- Brand Name: Xiliron
Information We Gather
- Personal and Contact Details: Includes your full name, email address, billing and shipping address, phone number, and any other contact details you provide during the purchase or inquiry process.
- Device & Technical Information: Covers data such as your IP address, browser version, device type, operating system, time zone, and screen resolution, gathered when you visit or interact with our websites.
- Usage and Behavioral Insights: Includes your interactions with our platforms — page views, click behavior, downloads, and session durations.
- Communication Preferences: Covers your consent status for receiving promotional content, including your preferred contact methods and content types.
Why Do We Process Your Personal Data
- Experience & Analytics Data: We utilize analytics tools to monitor how users interact with our services and content. This enables us to improve performance and content relevance continually.
- Marketing Communication: If you’ve opted in, we’ll use your information to send tailored updates about our bots, services, bundles, and offers.
- Customer Support & Service Interactions: If you submit a complaint or service request, we may use your previously provided data to respond and resolve your issue effectively.
Who We Share Data With
To support the functionality and performance of our services, we may share your personal information (only as necessary) with:
- Marketing and advertising partners;
- IT and technical support providers;
- Affiliated companies and business partners;
- Regulatory or governmental authorities, when legally required;
- Auditors, legal advisors, or compliance consultants;
- Any other party explicitly authorized by you.
We will never share your data with unauthorized third parties. Where required by the GDPR, we will obtain your explicit consent before disclosing any data.
Storing and Transmitting Data Beyond the EEA
All personal data is processed and stored within the EU/EEA. We do not transfer your personal information to jurisdictions outside the European Economic Area.
Your GDPR Rights
As a data subject within the EU/EEA, you have the right to:
- Request complete information on the personal data we process;
- Obtain a copy of your data;
- Correct or update any inaccurate or incomplete personal details;
- Request deletion of your data from our systems;
- Restrict the processing of your data (storage may still apply);
- Request the transfer of your data to another service in a structured, readable format;
- Object to certain types of data processing;
- Not be subject to wholly automated decisions or profiling that could impact you legally or contractually.
These rights are subject to legal and regulatory limitations and can be exercised by contacting our Data Protection Officer at [email protected].
Legal Obligations & Safeguards
We may retain or share your personal information where we have a good-faith belief that doing so is reasonably necessary to:
- Follow relevant laws, regulations, court rulings, or official legal demands;
- Safeguard people and uphold public safety;
- Detect and prevent fraud, fix technical issues, or address security risks;
- Protect the rights, assets, and well-being of our users, our services, and our company.
Please note that this section does not waive your legal rights or limit your ability to contest government access requests to your data.
Closing Accounts & Deleting Data
You have the right to request the deletion of your personal information under relevant data protection laws. However, we may retain specific categories of data that are essential to the operation of our products or required to meet our legal obligations.
- Data eligible for deletion includes:
- Contact information provided at the time of purchase (e.g., name, address, email, phone number)
- Voluntary data shared for marketing, support, or user feedback purposes
- Data that cannot be deleted includes:
- Technical and operational data required for the functioning of Xiliron trading bots
- Financial transaction records or information are legally required for tax, compliance, or accounting purposes
If you wish to request data deletion, please get in touch with us at [email protected]. We will review and respond to your request as promptly as possible. Please note that some data may be required to be retained by law or for security purposes.
Reach Out to Us
If you have any concerns, questions, or require clarification regarding this Privacy Policy or how your data is processed, please reach out to us via:
- Email: [email protected]
- Phone:
- Website: https://xiliron.com/contact/