Refund Policy

Thank you for choosing Xiliron, owned and managed by [Company Legal Name], a company registered at [Insert Registered Address] with registration number [Insert Registration Number].
We are dedicated to delivering reliable, high-performing trading bots. If, for any reason, your purchase does not fully meet your expectations, we are here to assist you.

30-Day Satisfaction Guarantee

We offer a 30-day refund period from the date of purchase. If the bot you acquired does not meet your needs or expectations, you may request a full refund — no questions asked. Our goal is to ensure your trading experience begins with confidence.

How to Request a Refund

To request a refund, please follow these steps:

Send an email to: [email protected]
Subject line: Refund Request
Include the following details in your email:

Date of purchase
Product name(s)
Total amount paid
Payment method used
Reason for the refund request (optional but helpful)

Review and Processing

Once we receive your request, our support team will verify that it falls within the 30-day policy. We strive to process all refund requests within 10 business days.

Confirmation

You will receive an email confirming the approval of your refund. If approved, funds will be returned using the same payment method used at checkout. Please note that processing times may vary depending on your bank or payment provider.

Important Notes

Refunds are only available for purchases made directly through the official Xiliron website https://xiliron.com/;
Requests submitted more than 30 days after the purchase date may be declined;
Repeated refund requests from the same customer may be flagged to prevent policy misuse;

Policy Updates

This refund policy is subject to revision periodically to reflect changes in legal requirements or internal procedures. We encourage you to check this page regularly for updates.

Need Assistance?

If you have any questions or require support with a refund, please contact us: